The term ' www.nellaiceramic.com' or 'us' or 'we' refers to the owner of the website whose registered office is located at No.60/32B, First Main Road, C.I.T.Nagar, Nandanam, Chennai - 600 035.
Return & Refund Policy :
We generally discourage returns because we want to give the freshest possible material to every customer. We will not accept returns of goods bought on Special sales or discounts or larger items like Easels.
However, we are quite accommodating in case of color exchange or other return requests, email us and we will process your returns on a case-to-case basis.
Refund: It may take up to 5-7 business days for the credit to reflect in the customer account
Shipping Damage: We adhere to the best possible packing methods. But in case your package is obviously tampered with or there has been severe transit damage reach out to us immediately and we will address the same.
1) The content of the pages of this website is for your general information and use only. It is subject to change without notice.